FAQ

Are all shoes authentic?

Yes. All shoes are 100% authentic. We do not sell fakes, variants, early pairs, or factory replicas.

How do Pre-Orders work?

We offer pre-orders on select shoes that are expected to be high-demand releases. Once you place an order, we’ll secure your size which will be shipped on or around the projected release day.

What forms of payment do you accept?

We accept all major credit and debit cards. All orders process through Paypal, but you do not need a Paypal account. You can select the option “pay with debit or credit card”.

How much is shipping?

Shipping varies depending size and weight of order. Please note that we will not ship to any UNCONFIRMED ADDRESSES. If your address is not CONFIRMED(same as credit card billing address), a refund will be given. International shipping starts at $7.99 and varies depending size and weight of order.

How long is shipping?

All orders are shipped within 1-2 business days of the order being placed. All domestic orders are shipped via USPS Priority Mail or UPS Ground and typically arrive within 3 to 7 business days. International orders are 7-15 days depending on customs.

Do you ship outside the US?

Yes. Only to Canada, UK, & Philippines.

Do I get a tracking number?

Yes. A tracking number will be sent automatically via Paypal when your order ships.

Are all sales final?

Yes, all sales are final and we do not offer refunds or exchanges unless a pre-order or ATC was unsuccessfully secured, in which case your money is refunded immediately.

Who do I contact about buying wholesale accessories?

For wholesale inquiries, you can hit our contact page here.

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